Privacy Policy

How Helix Business Services collects, processes, and protects your data.

1. Introduction

Helix Business Services ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy notice informs you about how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services, and tells you about your privacy rights and how the law protects you in compliance with the UK General Data Protection Regulation (UK GDPR).

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified.

  • Identity Data: includes first name, last name, title.
  • Contact Data: includes email address, telephone numbers, and billing address.
  • Financial Data: when engaged in our bookkeeping services, we access and process business financial records via secure platforms like Xero.

3. How Your Personal Data is Collected

We use different methods to collect data from and about you, including primarily through direct interactions where you provide us with your Identity and Contact Data by filling in forms (such as our Contact or Lead Magnet forms powered by Formspree) or by corresponding with us by post, phone, and email.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing bookkeeping services).
  • Where it is necessary for our legitimate interests (and your interests and fundamental rights do not override those interests).
  • Where we need to comply with a legal obligation (e.g., HMRC requirements).

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered, or disclosed. Additionally, platforms we utilize, such as Xero and Formspree, are heavily encrypted and secure.

6. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: info@helixbusinessservices.co.uk
Address: Radlett, Hertfordshire, United Kingdom